I came to this work through years of direct frontline experience in both health and social services. I worked alongside individuals and families living with acquired brain injury—often in moments of crisis, and often within systems that were not built to understand or accommodate neurological disability. What I saw, again and again, was how easily people with brain injuries fall through the cracks when services operate in silos or rely on rigid definitions of eligibility.

That experience is what continues to guide my leadership at BrainTrust Canada.

BrainTrust’s work is rooted in the belief that people with brain injuries deserve dignity, access, and meaningful support—no matter how complex their circumstances may be. I created Brain Injury Justice Services after witnessing how frequently individuals with brain injuries are misunderstood, excluded, or criminalized within justice systems that lack the tools to respond appropriately. The program exists to bridge that gap, providing advocacy, navigation, and support that recognizes both the neurological impacts of brain injury and the human being behind the diagnosis.

At BrainTrust Canada, our programs, services, and advocacy are informed by what happens on the ground. We listen closely to the people we serve and to the families, frontline workers, and community partners who support them. Whether through neuro-rehabilitation supports, clinical counselling, justice services, ICBC navigation, prevention and education, or knowledge-exchange initiatives, our goal is to respond to real needs while pushing systems to do better.

I am also a lifelong learner. I value curiosity, reflection, and continuous growth, and I enjoy traveling and engaging with new ideas and perspectives. These experiences strengthen my understanding of how different systems respond to vulnerability and reinforce the importance of inclusive, adaptable approaches to care.

I believe lasting change happens when frontline experience informs policy, when collaboration replaces silos, and when people with brain injuries are seen, heard, and supported as whole individuals. That belief sits at the heart of BrainTrust Canada’s work—and it is why I do this every day.

Hello, my name is Lori. As a chartered professional accountant, I provide financial oversight to several nonprofit organisations – I love supporting those who are ‘doing good’ in the world! Put simply, I support BrainTrust Canada in achieving their mission by making sure that they’re following money regulations and spending wisely. I grew up in a lighthouse station on Vancouver Island and was home-schooled until age 14, and I think this contributes to my ability to work so well independently! My husband, Tim, and I have four adult children and three dogs. We live in Lake Country and enjoy camping, boating, and the occasional wine tour.

Hi, I’m Terri Lam, and I support BrainTrust Canada as Operations Director. I’ve spent more than twenty years in executive operational leadership, much of it in the IT and managed services sector, guiding organizations through rapid growth, restructuring, and change. Today I lead Intero Solutions, an Okanagan-based operations consulting firm I co-founded, and I work with BrainTrust in a fractional COO capacity.

Behind every program and service is a set of processes, people, and tools that either make the work easier or get in its way. My role is to strengthen that foundation, with clear systems, sound processes, and practical tools, so the team can spend more of their time and energy on the individuals and families BrainTrust serves.

I’m inspired by the dedication of this team and the difference their work makes in the lives of people living with brain injury. Helping a mission-driven organization run smoothly behind the scenes is some of the most meaningful work I do.

Hi, I’m Laura Trueba, the Team Lead of Community Services at BrainTrust Canada. I’m truly passionate about supporting vulnerable populations and helping create a world where everyone feels seen, heard, valued, and empowered. I believe that every person has unique strengths, abilities, and potential, and that with the right support, encouragement, and opportunities, everyone deserves the chance to build a meaningful and fulfilling life.

With a background in sociology and political studies and disability support, I have developed a strong appreciation for the importance of compassion, inclusion, and understanding. I believe that behind every person is a unique story, and I strive to approach my work with an open mind, an open heart, and a genuine desire to make a positive difference. I’m especially passionate about supporting individuals as they navigate life’s challenges, overcome barriers, build confidence, and discover their own strengths and abilities.

At BrainTrust Canada, I feel privileged to work alongside individuals, families, and community partners to help people access the resources and support they need to reach their goals. To me, meaningful support goes beyond providing services; it means building trusting relationships, celebrating progress, encouraging independence, and reminding people that they are not alone in their journey. I believe that even small moments of connection and encouragement can have a lasting impact on someone’s life.

My goal is to help foster inclusive, compassionate communities where everyone has the opportunity to participate, grow, and thrive. I’m grateful to be part of a team that is dedicated to empowering individuals and making a meaningful difference in the lives of those affected by brain injury.

As the Health Services Team Lead at BrainTrust, I oversee the Interior Health contract with a strong commitment to supporting individuals living with brain injuries. With a degree in Human Kinetics, I bring a compassionate, person-centred approach to my work, focusing on building meaningful relationships, coordinating individualized services, and advocating for the needs, goals, and well-being of each client. I also enjoy supporting clients with their rehab goals and living a healthy lifestyle.

I’m passionate about empowering individuals to reach their potential, ensuring their voices are heard, and helping them access the support they need to live fulfilling lives. I also take pride in supporting and guiding our team, fostering collaboration, and creating an environment where both staff and clients feel valued, respected, and supported. I believe that everyone deserves to feel heard, understood, and empowered in their journey.

I joined BrainTrust Canada in 2024 with a background in psychology and a passion for community work. In my role in education and prevention, I work to raise awareness and understanding of acquired brain injury among community members and partner organizations, while promoting strategies to help reduce the risk of future injuries. I enjoy finding creative ways to connect with others, share knowledge, and contribute to BrainTrust’s mission. I’m passionate about making a positive difference in the lives of people affected by ABI and believe in building a community where everyone feels valued, respected, and empowered to thrive.

In my free time, I enjoy reading fantasy or sci-fi books and trying out new, fun ways to stay active.

My name is Tim Lamont. As a therapist, I bring a thoughtful, evidence-based approach to counselling and care that is grounded in compassion, community, and a shared purpose of facing challenges with honesty and courage. My work is centred on helping clients feel understood, supported, and equipped to move through difficult moments with clarity and resilience.