Career Opportunities

Careers at BrainTrust

Our Philosophy: BrainTrust takes care of clients and employees alike. We are a friendly team that is passionate about providing exceptional services in the Central and North Okanagan, from Enderby to Peachland. We strive to foster a welcoming team environment and provide staff with opportunities for professional growth and advancement.

BrainTrust employees are compassionate, skilled professionals.  We work in a culture that welcomes diversity, and honour the strengths of each team member. We believe that:

  • everyone affected by brain injury deserves meaningful support,
  •  in most cases, brain injury can be prevented, and
  • impact is possible if we do our part to give brain injury a louder voice.

Our team is based in Kelowna, BC, see our career opportunities below.

Career Opportunities

Director of Programs - Full-Time


Overview: We are seeking an experienced Director of Programs to join our highly skilled team. The successful candidate will have demonstrated senior management experience in a highly dynamic setting and will enjoy developing innovative programs that push the boundaries of our charitable sector. The Director of Programs will be responsible for supervising the client services team, overseeing program grants and contracts, and working closely with the CEO to ensure program delivery is in line with BrainTrust’s strategic priorities.


Objectives of the Role

  • Ensure contractual obligations are met for grants and contracts, including reporting
  • Identify opportunities for new and innovative programs and potential funding sources
  • Work with the CEO to ensure operational activities align with BrainTrust’s strategic goals
  • Supervise the client services management team, clinical counsellors, and related programs and ensure the client services team is appropriately staffed
  • Analyze current staff performance evaluation processes, performance metrics, goals and evaluations, and make recommendations to the CEO for improvements when necessary
  • Uphold organizational policies and standards, ensuring privacy laws are adhered to
  • Build and maintain relationships with BrainTrust staff and mentor client services management team with the goal of exceptional service delivery
  • Responsible for stakeholder management related to grants and contracts


Skills and Qualifications

  • Bachelor’s degree in social sciences, business administration or related field
  • Demonstrated organizational, communication, and leadership skills
  • 5-7 years in a senior leadership role (experience in non-profit program delivery, grant and contract management preferred)
  • Knowledge of non-profit operational functions and principles, granting, and customer service excellence
  • Proven ability to manage a team, including appropriately staffing programs
  • Ability to envision new structures and roles that create speed, efficiency, and support rapidly shifting non-profit sector demands
  • Innovative and able to pivot to respond to new or emerging needs
  • Strong knowledge of case management systems, Microsoft Office (Word, Excel, PowerPoint)
  • Excellent oral and written communication skills


Monday – Friday, 37.5 hours/week. Occasional evening or weekend hours may be required. We offer a benefits package, paid holidays, and a competitive salary.

If you are interested in this postion, please email your cover letter and resume to Mia Burgess, CEO by 4:00 pm on April 17, 2021 at

Full-Time Crime Prevention Facilitator


The Position: We are seeking a Crime Prevention Facilitator to work in our Crime Prevention Program. This position will provide approximately 30 hours of support weekly for justice involved persons and 7.5 hours weekly of support for participants in BrainTrust’s partner programs. We offer a competitive salary and a flexible work schedule. This is a one-year contract position- Monday to Friday, 37.5 hours a week, with the potential to grow into a permanent position at the end of the year term.

Anticipated start date: May 20, 2021


Key Responsibilities: The Crime Prevention Facilitator is responsible for providing one-on-one supports for individuals in the community that have acquired brain injuries and are involved in the criminal justice system, with the goal of reducing reoffending and improving lives. Supports offered include: activities focused on community living, development of compensatory strategies, recreational skills and rehabilitation that promotes inclusion and increased quality of life. The Crime Prevention Facilitator will also participate in committees, partnership meetings and presentation aimed at increasing knowledge of brain injury among criminal justice staff and community partners.


Required skills:

  • A related diploma or degree in human services work, criminal justice, social work, sociology, psychology or related social sciences.
  • Previous work experience with brain injury is an asset.
  • Knowledge of the justice system processes and previous experience working in corrections is preferred.
  • A strong ability to work independently and as part of a team
  • Must possess a class 5 driver’s license and access to a personal vehicle
  • Must be comfortable delivering direct, in-person services to clients during COVID-19

If you are interested in the position, please email your cover letter and resume to Office and Communications Manager, Molly Raposo by 4:00PM on April 28th, 2021 at

Full-Time Community Support Facilitator


The Position: We are seeking one full-time Community Support Facilitator to join our team in a contract position. The successful candidate will work independently for 2 days a week in Vernon, and 3 days a week in the Kelowna office. We offer a competitive salary, 30-37.5 hours/week, working Monday-Friday.


Key Responsibilities: Community Support Facilitators operate from a person-centered approach and provide one-on-one support for clients with brain injury in activities focused on community living, development of compensatory strategies, recreational skills and rehabilitation that promotes inclusion and increased quality of life. Community Support Facilitators also advocate on behalf of clients with the justice and healthcare systems and provide brain injury education with the goal of reducing stigma.

Required Skills:

  • A related diploma or degree with relevant work experience.
  • Strong ability to work independently and as part of a team.
  • Previous experience and knowledge of brain injury is an asset.
  • A class 5 driver’s license and personal vehicle is essential.


Please email your cover letter and resume to the HR Manager Kathy Chambers, at by May 7th, 2021. No telephone enquiries please.

Part-Time Contract Position: Clinical Counsellor (Kelowna + Vernon)


The Position: BrainTrust Canada is seeking a clinical counsellor for our Kelowna office to provide counselling for individuals with brain injury, and for caregivers whose family members have brain injuries. This position is approximately 5-10 hours weekly with the potential to increase hours as the program grows. Rate of pay is competitive.

What We Are Looking for:

  • Master’s Degree in Social Work (MSW) or Master’s Degree in Clinical Counseling (MA)
  • Currently registered with BC Association of Clinical Counsellors (MA)
  • Experience working with persons with acquired brain injury and their caregivers an asset
  • Experience working with depression, anxiety, emotional regulation, PTSD an asset
  • Mature, positive demeanour, able to inspire clients to achieve their goals
  • Flexible schedule
  • Able to work with clients in-person during COVID pandemic
  • Proficient use of telehealth and Zoom

We will provide brain injury training for all new counsellors.

Please see our website for information on our services.

If you think this role sounds like a fit, please email your cover letter and resume to Kathy Chambers at

Please note that resumes submitted without a cover letter will not be considered.

Board of Director (Volunteer)

BrainTrust Canada Association, Kelowna B.C.


BrainTrust is an innovative, community-based charity that provides life skills and rehabilitation support to individuals and families impacted by brain injury. Through collaboration and community engagement, BrainTrust also raises awareness and works to reduce the incidence of preventable brain injury.

BrainTrust has a governance board that is responsible for strategic and financial oversite of the organization. Due to a recent board gap analysis, BrainTrust is currently recruiting two new board members with specific experience in either finance or human resources management.


Key Responsbilities 

  • Participate in board meetings (typically 6- 8 per year)
  • Participate in one board committee, based on your expertise and needs of the organization
  • Abide by the by-laws, code of conduct and other policies that apply to the organization and board
  • Attend and participate in the Annual General Meeting
  • Financial and strategic oversight of BrainTrust Canada
  • Assist with fundraising and prepared to leverage personal and professional connections to further the interests of BrainTrust Canada
  • Be an ambassador of the organization in the wider community
  • Keep informed about community issues relevant to the work of the organization



  • Human resources experience preferably with CHPR designation
  • Community minded, with an interest in brain injury education, prevention and rehabilitation
  • Interest in joining a dynamic group of professionals to support our cause


Interested candidates are encouraged to submit their application to Mia Burgess:

Learn more about our organization

and all that we offer the community.