Clinical Counselling

Struggling After Brain Injury?

Our clinical counselling program specializes in brain injury. We welcome both those with brain injury and their families/caregivers. Clinical counselling services are free (for those in financial need), or paid upfront and you can submit directly to ICBC, WorkSafeBC, or your extended health care benefits.

Why Brain Injury Clinical Counselling?

When you sustain a brain injury it's common to also face mental health challenges. They can be related to:

  • grieving the pre-injury self
  • failed attempts at returning to school/work
  • social isolation
  • personality changes
  • PTSD
  • loss of, or strained relationships
  • worry about managing post-injury life

The result can be depression, anxiety, or even suicidal thoughts.

Clinical Counselling for traumatic brain injury

Counselling should be an integral part of your brain injury recovery, and will support your progress in other areas.


You'll get timely access to a clinical counsellor trained in brain injury.

Specific to Brain Injury

Strategies used are supportive to your unique brain injury deficits.


You'll see the same counsellor for every counselling session.

More than 60% of people with traumatic brain injury
with anxiety and depression.

Our Clinical Counsellors

Along with master's degrees, our counsellors have knowledge of brain injury. Each has a unique skill set, and you are matched with the counsellor who can best meet your needs. We offer brain injury counselling at the BrainTrust offices in both Kelowna and Vernon.

Hailey K CROP

Registered Clinical Counsellor

Hailey is a Registered Clinical Counsellor who helps clients achieve positive change after being affected by a brain injury. Hailey works closely with clients to help empower them to rely on their strengths and reduce their biopsychosocial barriers. Hailey enjoys using a multi-disciplinary approach which will inspire clients to regain a balanced, healthy, and enjoyable lifestyle. Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, Emotion Focused Therapy and Solution Focused Therapy are used within Hailey’s practice to create personalized wellness goals and a plan to achieve them. Hailey looks forward to meeting and supporting BrainTrust clients on their journey to wellness.


Richard Mortimer

Registered Clinical Counsellor & Clinical Counselling Coordinator

Richard has a Master's of Counselling Psychology. Using a trauma-informed approach, he provides a nonjudgmental, supportive space for his clients' healing. Richard's areas of specialization include substance use, goal setting, managing grief and loss, and helping clients form a new sense of self. Effective strategies he may use include writing/drawing verbal content on a whiteboard, mind mapping, cognitive behaviour therapy, and art therapy. Richard is passionate about using his role as a counsellor to help build healthy, inclusive communities.


You must have a medically documented (diagnosed) brain injury, OR be a family member/caregiver of someone with a documented brain injury.

Learn more about our eligibility criteria for those with brain injury.

Our Funders

Our brain injury counselling services are funded in part by:


Counselling services are free to those in financial need due to the generosity of our sponsors. Counselling is also available at a fee based on your ability to pay.

Call us at 250-762-3233 or send us an email at to discuss your individual needs.

Arlene Hildred

BrainTrust Client

As a client, I have to say the counselling I have been offered and gratefully received has made a huge impact in my continued recovery. It really has made a significant difference in my outlook and well being. 

Need more support with brain injury recovery?

Find out about the innovative program we use at our NeuroRecovery Centre.